JAX Tyres & Auto

Driving Digital Transformation with Platinum Technology

JAX Tyres & Auto, a leading automotive service provider, embarked on a strategic digital transformation to enhance cybersecurity, streamline collaboration, and future-proof its IT infrastructure.

Partnering with Platinum Technology, JAX transitioned from Google Workspaces to Microsoft 365, achieving significant operational, financial and security improvements.

  • …transformative for our organisation…

    Working with Platinum Technology
     has been transformative for our organisation. They made our transition from Google Workspaces to Microsoft 365 seamless and efficient, ensuring no data was lost. Their expertise in data migration and security has significantly improved our data governance and security, giving us peace of mind.
    Jason Murray,
    Head of IT, JAX Tyres & Auto

Challenges

  • Fragmented IT architecture that hindered integration and collaboration.
  • Limited cybersecurity measures, exposing the business to potential data breaches.
  • Resource constraints within the internal IT team.
  • A need to align technology with strategic goals, including future adoption of CRM and endpoint management solutions.

Solutions

  • Full migration from Google Workspaces to Microsoft 365, including archived data.
  • Secure data storage in Azure, ensuring integrity and accessibility.
  • Implementation of a robust security framework, including
    Multi-Factor Authentication (MFA) and restricted external data sharing.
  • Integration of Microsoft tools such as LMS 365, Teams, OneDrive and SharePoint to enhance collaboration and document management.
  • Customised training and ongoing support for JAX’s IT staff to ensure smooth adoption and long-term sustainability.
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Key Outcomes

  • Cost Savings: Significant reduction in licensing and support costs.
  • NPS Improvement: Stronger customer satisfaction was achieved through streamlined communication.
  • Cybersecurity: Marked improvement in risk score through Microsoft security initiatives.
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