Platinum Technology strengthens Microsoft capability with Support Services designation
Platinum Technology has attained the Microsoft Solutions Partner – Support Services designation, recognising our ability to support organisations using Microsoft cloud technologies. Platinum Technology is among the early Australian partners to attain this new Microsoft Solutions Partner designation, reflecting our continued investment in support capability, service quality and customer outcomes across Microsoft cloud environments.
This achievement builds on our existing Microsoft Solutions Partner designations across Azure Infrastructure, Modern Work and Security, and reflects our continued focus on supporting mid-market and large enterprise organisations.
What the Support Services designation means
The Microsoft Support Services designation is part of the Microsoft AI Cloud Partner Program. The designation recognises partners that meet Microsoft’s requirements for support performance, customer satisfaction and technical capability. Microsoft describes the designation as recognising organisations that can deliver world-class support to customers using Microsoft cloud solutions.
For clients, this provides another layer of confidence when choosing a Microsoft partner to support, manage and optimise their technology environment.
Supporting clients beyond licences and point solutions
At Platinum Technology, ongoing managed services are not treated as an add-on. They are part of how we work with every client – combining technical depth, practical guidance and responsive service delivery to help organisations manage and optimise their Microsoft environments.
At Platinum Technology, ongoing managed services are not treated as an add-on. They are part of how we work with every client – combining technical depth, practical guidance and responsive service delivery to help organisations manage and optimise their Microsoft environments.
A reflection of technical strength and service quality
Steve Raw, Co-founder and Director of Platinum Technology, said the designation reflects the standards the team works to every day – from complex escalation management and cloud platform support through to practical advice that helps clients improve performance, resilience and security.
Joseph Girgis, Co-founder and Director of Platinum Technology, said the recognition reinforces Platinum Technology’s capability to support mid-market and large enterprise organisations with Microsoft technologies and managed services.
Joseph said Platinum Technology’s enterprise background helps the team work effectively in co-managed environments, supporting internal IT teams and providing ongoing managed services that complement each client’s internal capability.
Helping organisations modernise securely
Platinum Technology works with organisations across Australia to design, implement, manage and optimise Microsoft solutions spanning Azure infrastructure, modern work, security and AI-enabled business transformation.
The new Support Services designation supports our work helping clients improve security, simplify operations and manage Microsoft environments more effectively.
