Maximise Uptime, Minimise Risk.
Proactive management for a resilient IT Cloud infrastructure.

Managed IT Infrastructure As a Service

IT infrastructure is the backbone of business operations in today’s rapidly evolving digital age. Navigating through this ever-changing terrain, businesses often grapple with the increasing complexity of their IT environments. With each addition – be it a server, or network – the challenges multiply, emphasising the need for secure, up-to-date, and efficient infrastructure.

Platinum Technology offers bespoke Managed IT Infrastructure Services designed to alleviate these challenges. With a blend of proven processes and cutting-edge technologies, we proactively monitor and manage your infrastructure. This ensures prompt identification and resolution of potential issues, guaranteeing optimal performance and minimised disruptions.

Our Infrastructure services include:

  • Adaptive Server Management:  Whether you operate via the cloud, or prefer a hybrid approach, Platinum Technology manages all server needs. This holistic approach assures peak performance, security, and cost-effectiveness.
  • End-to-End Network Solutions: We ensure smooth and efficient network operations round the clock, offering a suite of integrated services that holistically manage your business’s digital framework.
  • ITIL Compliant Procedures: Utilising the Information Technology Infrastructure Library (ITIL) guidelines, we uphold rigorous standards from planning to execution, ensuring clients are always supported.
  • Expertise On Demand: Our experienced Australian-based engineers are ready to assist remotely or on-site, addressing every facet of your infrastructure needs.
  • Transparent Reporting: Monthly insights on consumption, activities, and changes ensure transparency and adaptability. Alongside scheduled maintenance reports, these keep you in the loop and ensure optimal infrastructure health.

Our IT Managed Services clients benefit from:

  • Cost Efficiencies
    Our structured approach to IT management foresees and streamlines expenses, ensuring predictability and affordability.
  • Peak Performance Assurance
    Stay ahead with advice on tech trends and solutions, ensuring your business derives maximum value from its IT investments.
  • Uninterrupted Monitoring
    Day or night, our vigilant tools ensure your equipment and data remain safeguarded.
  • National and International Support
    Never fret about staff absences or knowledge gaps. Clients benefit from our Global Service Desk.

Entrust Platinum Technology to use Microsoft Azure and enterprise experience to untangle the intricacies of your IT infrastructure. We’re more than a service provider; we’re your strategic IT partner, committed to empowering your business success.