IT Service Desk 24*7 (systems monitoring)

As a 24×7 Service Desk provider, we act as your first point of contact for all IT Requests and Incidents. Unlike conventional help desks, we proactively monitor your systems and own all interactions through to resolution, including managing your 3rd Party systems and applications. Our Service Desk agents are themselves 2nd level technical specialists who have advanced capabilities to remote into your system, meaning that they will resolve your queries there and then over the phone, instead of having to escalate your enquiries to other team members.

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Delivering quality services and outcomes

Managed IT Services and Enterprise Consulting for medium to large organisations.